By Lee Ann Santore ’19 In this age of technology, email is employed as a fundamental form of communication capable of creating and strengthening both casual and professional relationships. Researchers from the USC Viterbi School of Engineering, having studied 16 billion emails sent by 2 million users, were able to identify several key patterns. The results revealed that most emails are responded to within an hour, … Continue reading Application of Psychology in Emails Could Lead to More Effective Communication